Terms and Conditions

Max Points, LLC, a Maryland LLC doing business as Max Points, operates one or more websites, including the one located at https://www.MaxPoints.co and provides services through our website. The Services are hosted in the United States. These Terms of Use, as may be modified by Max Points from time to time (the “Terms”), constitute a legally binding agreement between you and Max Points that applies to your Max Points account including any viewing or submission of content in the Services.  

1. Your Agreement to these Terms.

By accessing or using our services, you agree to be bound by these Terms, whether you are a "Visitor" (which means that you browse or use the Services without registering for a MaxPoints.co account) or you are a "Member" (which means that you have registered for a MaxPoints.co account). The term "User" refers to another user of the Services (not you), whether a Visitor or a Member. You are authorized to use the services only if you agree to abide by all applicable laws, rules and regulations ("Applicable Law") and these Terms. If you do not agree to be bound by these Terms and to abide by all Applicable Law, you must discontinue use of the services and cancel your account immediately. Your use of, or participation in, certain Services may be subject to different or additional terms, and such terms will be presented to you for your acceptance when you sign up for or use such Services.

2. Modifications to these Terms.

We reserve the right to modify these Terms at any time and from time to time, and each such modification shall be effective upon posting on the Services. Your continued use of the Services and/or App following any such modification constitutes your agreement to be bound by and your acceptance of the Terms as so modified. It is therefore important that you review these Terms regularly. If you do not agree to be bound by any modifications to these Terms, you must discontinue use of the Services and uninstall the App immediately. If we ask you to provide your express consent to any modifications to these Terms and you do not provide such consent, we may terminate your access to the Services and the App.

3. Eligibility to Use Services.

Use of the Services and registration to be a Member for the Services ("Membership") is void where prohibited. Our services are not intended for children. By using our services, or by registering for Membership, you represent and warrant to us that you are 13 years of age or older and that your use of the Services and App does not violate any Applicable Law. In addition, by registering for Membership, you further represent and warrant to us that all registration information you submit is truthful and accurate, and that you will update such information as and when necessary to keep it accurate and up to date.

4. Termination.

These Terms (including any modifications, as set forth above) shall remain in full force and effect while you use the Services and App or are a Member. You may terminate these Terms and, if applicable, your Membership at any time, for any reason, by contacting us. By terminating your Membership, you acknowledge and expressly agree that we may, in our discretion, irrevocably delete all of your profile content, photos and other content or information you have submitted to the Services (collectively, “Content”), as well as your Membership account information. We may suspend or terminate your Membership and/or terminate these Terms at any time, for any or no reason, with or without prior notice or explanation, and without liability. Upon termination of these Terms by you or us, you may no longer access or use the Services or the App in any way; and any provision of these Terms that by its nature or express terms should survive will survive such termination or expiration, including, but not limited to, this section.

5. Member Registration.

In order to register for Membership, you are required to fill out the registration form by providing all required information, and choose a username and password that you can modify at any time. You are solely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.

6. Fees.

Max Points' fee are disclosed in advance. Our services are nonrefundable.  Max Points reserves the right and opportunity to alter our fees at any time and within our sole discretion.

7. Our Ownership Rights.

The Services also contain information and content created and/or provided by us (Max Points, LLC). As between you and us, we own all right, title, and interest in and to the site and services, all of which are protected by copyright, trademark, patent, trade secret and other laws and treaties in the United States and worldwide. We reserve all rights in the site and services.

8. License Restrictions.

You may not, and may not engage or encourage a third party to, do any of the following: (a) copy, modify, or create derivative works of the our service, (or any part thereof, including the MaxPoints.co Content) for any purpose; (b) distribute, publicly display, publicly perform, transfer, sell, sublicense, lease, lend, rent or otherwise make available our services (or any part thereof) to any third party; (c) decompile, reverse-engineer, disassemble or interfere with or circumvent the site or services (or any part thereof), including without limitation any security or access control mechanism (except to the extent such a restriction is impermissible under applicable law, in which case you must notify us in writing of your need to do so and permit us to perform such services for you at our standard rates); or (d) use the site or services (or any part thereof) in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the Terms.  No license to any Max Points, or any software or products utilized by Max Points in the performance of its services (including, without limitation, the Service) is granted under this Agreement except as specifically provided pursuant this Agreement.

9. Content Posted By Other Users.

We assume no responsibility or liability for any information, materials, products or services provided to you or through the Services by other Users. If you become aware of misuse of the Services by any person, please contact us immediately so that we may consider an appropriate response under the circumstances.

10. Inappropriate and Prohibited Content.

We have no obligation to review or moderate the Content or any information or content submitted by other Users. However, we reserve the right, in our sole discretion, to reject, refuse to post or remove any posting by you or others (including, without limitation, private messages between you and other Users) or any Content or other User’s content for any or no reason, with or without prior notice or explanation, and without liability. For example, we may, but are not obligated to, reject, refuse to post or delete any Content or any information or content submitted by others that in our sole judgment violates these Terms or that may be offensive, illegal or violate the rights of any person or entity, or harm or threaten the safety of any person or entity. You are solely responsible for the Content that you post on, through or in connection with any of the Services, and any material or information that you transmit to other Members and for your interactions with other Users. The following are examples of the kind of Content that is illegal or prohibited to post on, through or in connection with the Services. We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision. Prohibited Content includes, but is not limited to, Content that we determine in our sole discretion: (a) is patently offensive or promotes or otherwise incites racism, bigotry, hatred or physical harm of any kind against any group or individual; (b) harasses or advocates harassment of another person; (c) exploits people in a sexual or violent manner; (d) contains nudity, violence, or offensive subject matter or contains a link to an adult website; (e) solicits or is designed to solicit personal information from anyone under 18; (f) discloses information that poses or creates a privacy or security risk to any person or entity; (g) constitutes or promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous; (h) constitutes or promotes an illegal or unauthorized copy or derivative work of another person's work; (i) involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing, instant messaging, or "spamming"; (j) contains restricted or password only access pages or hidden pages or images; (k) furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities; (l) solicits or is designed to solicit passwords or personal identifying information for commercial or unlawful purposes from other Users; (m) involves commercial activities and/or sales without prior written consent from us such as contests, sweepstakes, barter, advertising, or pyramid schemes; (n) includes a photograph or video of another person that you have posted without that person's consent; or (o) violates or attempts to violate the privacy rights, publicity rights, copyrights, trademark rights, contract rights or any other rights of any person; or (p) violates our Community Guidelines, including, without limitation, reviews, comments or other Content regarding any business that is (i) fake or defamatory, (ii) traded with other businesses, (iii) written by any owner, employee or other agent of the reviewed business, or (iv) for which you were compensated for writing, directly or indirectly, by the reviewed business, its affiliates or agents.

11. Protecting Copyrights and Other Intellectual Property.

We respect the intellectual property of others, and we require that our users do the same. You may not upload, embed, post, email, transmit or otherwise make available any material that infringes any copyright, patent, trademark, trade secret or other proprietary rights of any person or entity. It is our policy to terminate, in appropriate circumstances, the Membership of repeat infringers.

12. DMCA Takedown Policy.

If you believe your work has been copied and posted on or through the Services in a way that constitutes copyright infringement, please send our Copyright Agent a notification of claimed infringement with all of the following information: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the claimed infringing material and information reasonably sufficient to permit us to locate the material on the Services (providing the URL(s) of the claimed infringing material satisfies this requirement); (c) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address; (d) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (e) a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf; and (f) your physical or electronic signature. Our Copyright Agent for notification of claimed infringement can be reached as follows: Contact@MaxPoints.co.

13. Privacy.

Use of the Services is also governed by our Privacy Policy, which is available on the Sites and is incorporated into these Terms by this reference.

14. Links to Third-Party Sites or Services.

The Services may include links to other sites and services that are not operated by us. These links may be provided by us or by other Users. We provide such links only as a convenience and are not responsible for the content, products, services, or links available on such sites. You are responsible for and assume all risk arising from your use or reliance of any third-party sites and services. Our Services may provide tools that enable you to provide or export information or Content to third-party services. By using these tools, you agree that we may transfer such information and Content to the applicable third-party service. Such third-party services are not under our control, and we are not responsible for their use of your exported information. We may receive affiliate commissions from these sites.  

15. Disclaimers.

The site and services are provided "AS-IS" and as available and we expressly disclaim any and all warranties, express, implied, or statutory, including any warranty of merchantability, fitness for a particular purpose, or against non-infringement. We cannot guarantee and does not promise any specific results from use of the site or services. We are not responsible for and make no warranties, express or implied, as to the accuracy or reliability of the services, the site, or any content or information available through or in connection with the services or site. Content or information submitted by you and other Users of the Services does not necessarily reflect our opinions or policies and may contain information that is false or misleading. In addition, we are not responsible for any damage, injury or loss caused by Users of the Services or by any of the equipment or programming associated with or utilized in the services or site. We take no responsibility for third-party advertisements that are posted on, through or in connection with the Services, nor do we take any responsibility for the goods or services provided by these third parties. We are not responsible for the conduct, whether online or offline, of any User of the Services.

Max Points will control the method and manner of performing all work necessary for completion of Max Points Services, including but not limited to the supervision and control of any Personnel performing Max Points Services. Any methods and/or materials utilized by Max Points in the completion of its duties under this Agreement shall remain the sole and complete property of the Max Points and shall not be disclosed to any of the Parties under any circumstance whatsoever unless in the sole discretion of Max Points such information shall be appropriate to further the intentions or goals of Max Points.  Max Points shall not be required to disclose any such information for any purpose or by any means whatsoever.

16. Limitation of Liability.

IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, DATA, OR GOODWILL ARISING FROM OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES (INCLUDING ANY CONTENT OR INFORMATION SUBMITTED BY YOU OR AVAILABLE THROUGH THE SERVICES) OR THE APP AND/OR ANY CONDUCT OR CONTENT OF ANY THIRD PARTY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE FORM OF THE CLAIM (CONTRACT, TORT, OR OTHER LEGAL THEORY). NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL AGGREGATE LIABILITY TO YOU ARISING OUT OF OR RELATING TO THESE TERMS FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICES AND THE APP. EACH PROVISION OF THE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE TERMS BETWEEN THE PARTIES. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THE TERMS. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

 Max Points is an independent contractor and will maintain complete control of and responsibility for its Personnel, methods and operations. Max Points at no time will hold itself out as an agent, subsidiary or affiliate of Customer for any purpose, including reporting to any government authority. This Agreement will not be construed so as to create a partnership, other joint venture or undertaking, or any agency relationship between the Parties, and neither Party shall become liable for any representation, act or omission of the other Party or have the authority to contractually bind the other Party. Any Fees, Expenses or other amounts paid by Customer to Max Points hereunder shall not be considered salary for pension or wage tax purposes and neither Max Points nor its Personnel will be entitled to any fringe benefits, including sick or vacation pay, or other supplemental benefits of Customer.  Unless otherwise required by law, Customer shall not be responsible for deducting or withholding from Fees or Expenses paid under this Agreement any taxes, unemployment, social security or other such expense.

17. Disputes.

The laws of the State of Maryland, without regard to its conflict of law provisions, apply to these Terms and any matters arising from or relating to these Terms and/or your use of the site and services. You and MaxPoints agree resolve any claims or disputes arising from or relating to these Terms and/or your use of the site and services in the state and federal courts located in Montgomery County, California, and you and we agree to submit to the exclusive personal jurisdiction of such courts for any such claims or disputes. EACH OF THE PARTIES HEREBY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION (INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS, COUNTERCLAIMS, CROSS-CLAIMS, OR THIRD PARTY CLAIMS) ARISING OUT OF, UNDER OR IN CONNECTION WITH THESE TERMS. FURTHER, EACH PARTY HERETO CERTIFIES THAT NO REPRESENTATIVE OR AGENT OF EITHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH PARTY WOULD NOT IN THE EVENT OF SUCH LITIGATION, SEEK TO ENFORCE THIS WAIVER OF RIGHT TO JURY TRIAL PROVISION. EACH OF THE PARTIES ACKNOWLEDGES THAT THIS SECTION IS A MATERIAL INDUCEMENT FOR THE OTHER PARTY ENTERING INTO THESE TERMS.

18. Indemnity.

You agree to indemnify and hold harmless Max Points and our subsidiaries and affiliates, and each of their respective officers, directors, agents, employees and shareholders, from and against any loss, liability, claim, or demand, including, but not limited to, reasonable attorneys' and expert witness fees, arising from or relating to: (a) your access to or use of the services and/or the site, (b) your violation of these Terms or any Applicable Law, (c) an actual or alleged violation of the rights of a third party by you or the Content, and (d) any disputes arising between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (and without limiting your indemnification obligations with respect to such matter), and in such case, you agree to cooperate with our defense of such claim.

19. Other.

Your are responsible for your financial decisions and impact that they will have on your personal finance, accounting, credit score, and business. Max Points, LLC gives recommendations based on limited information that you provide and does not offer personal financial or professional advice or credit assistance. Our recommendations are broad in scope and do not consider all aspects of your personal financial, credit, and business situations. Our advice may not be appropriate to your situation and before making any final decisions or implementing any strategy suggested, we strongly recommend that you obtain additional information and advice from your accountant and other financial advisors who are fully aware of your individual circumstances. It is your responsibility to verify the accuracy of up-to-date information listed regarding these products.

By viewing and accessing our services, you must agreed to our terms and conditions.

In addition to financial decisions, you are responsible for the impacts of earning and using credit card points, utilizing third party loyalty and frequent flyer programs, and other services in banking, travel, or other industries that Max Points provides preliminary information on. 

Below are a few useful policies of many loyalty programs to keep in mind.

Points Transfers Are Final and Nonrefundable: Make sure to search for your exact flights online or ask the agent if they are available before transferring points as seat availability can change at any time.

Only Then Transfer Points and Book At The Same Time: Book the flights as close together as you can and once you have confirmed that they are available.

Transfer Points To Frequent Flyer Accounts In Your Name Only: The name on your credit card must match the name on your frequent flyer account. You can then book the flights for yourself and others from your account.  

Pay The Taxes/Fees With Your Card and Bring It On your Trip: Many airlines require that you pay the taxes with a credit card in the same name of the owner of the frequent flyer account or one of the passengers. Always take the physical card with you (even if it is expired or you cancel it) on your trip just in case the airline needs to see the card at check in. (It is very rare but can happen and may be necessary to not be denied boarding).

Changes, Cancellations and Refunds: Just as with regular tickets, some award tickets are nonrefundable and changes may not be permitted or costly. If you miss your flight, your entire itinerary with the airline is canceled.

Understand Other Fees and Necessities: It is your responsibility to understand your entry/exit requirements, necessary visas, proper travel documents, vaccines and other necessities. Many countries require that your passport is valid for at least 6 months prior to leaving the country. Don’t travel with a passport close to expiring. Make sure to understand applicable baggage fees and other restrictions.

 Make sure to review your email confirmations the day you are ticketed and make sure that your credit card processed properly and that all information is correct.

Many times you are confirmed immediately and it can take up to a day to be issued your full eTicket number to be officially ticketed.

Watch for schedule changes between now and your departure.

A delay or failure on our part to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. If any provision of these Terms is unlawful, void or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. You may not assign or transfer these Terms or any of your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign or delegate these Terms, in whole or in part, at any time without notice.

In instances when Max Points is able to help facilitate travel bookings, you authorize Max Points LLC to make bookings on your behalf and understand that you are responsible for confirming that all information is correct, you have received your flight confirmations, will watch for schedule changes, understand other applicable conditions such as baggage fees, country-specific visa requirements, etc.

We shall not be liable for failure of travel service provided by the booked airline and we do not guarantee or insure the services to be provided by any supplier, the financial position of such suppliers or the reimbursement to you from any loss experienced as a result of the financial condition of such supplier. In the event that an airline defaults prior to providing the service to you for which payment has been made, the sole recourse for refund shall be with the defaulting supplier, from insurance covering such defaults if any or from other responsible third party.

In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for refund, which may be permitted by law or statute.

Except as expressly stated herein, Max Points LLC assumes no responsibility for actions relating to travel services beyond the control of Max Points LLC or its employees. Max Points LLC is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, nonperformance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any supplier of Travel products. Max Points LLC shall not be liable for any change in schedule or equipment, which occurs subsequent to payment for such service.

Max Points LLC acts as a service bureau that provides value added service to consumers for booking their award travel. Max Points LLC has no control over and assumes no liability for the actions of the airlines from whom it books the itineraries. Max Points LLC receives no compensation or kickbacks from the airlines.

Once tickets have been issued there may be a penalty involved for mileage refunds. If you choose to cancel your trip we will provide advice on the best way to request a mileage refund and the cheapest way to redeposit those miles. However, we cannot issue any refunds for the fees charged for our service. Each itinerary can take hours for us to prepare and it would not be fair to refund those fees because you’ve decided to change your plans. Additionally, if you decided to change your destinations we would love to assist, but a new booking fee will be charged.

Please note, we are not responsible for any fees/taxes imposed on you by the airlines, credit card companies or any airline/airport personnel. Once an agreed-upon itinerary has been booked and your invoice has been sent, payment is required within fifteen (15) days. Those failing to remit full payment in that time frame may be subject to having their itineraries cancelled, flights lost and/or miles confiscated. 

Max Points takes no responsibility for tickets that are canceled, changed or otherwise tampered-with by the operating or issuing airlines. While we will do our best to monitor and inform improper actions of the airlines, we make no guarantees in any way that we can re-book what may have been changed. As a result, we make no booking guarantees and can never and will never make any promise/guarantee regarding flights booked. While most itineraries booked remain intact from the time of booking through to the departure of the flights, situations may arise which result in changes or even cancellations, which come from the issuing or operating carriers. If such an event occurs, we try to work with you to fix the problem, but we make no guarantees.

To contact us regarding any questions about these Terms, please email Max@MaxPoints.co.

 

Privacy Policy

OUR PRIVACY POLICY
 

Your privacy is important to us and we are committed to protecting the privacy of our users and the information that you share in connection with our Site. This Privacy Policy identifies: (i) what information we collect; (ii) how we process and manage such information; (iii) your rights with respect to the use and disclosure of the same. If you have any questions about this Privacy Policy please contact us at max@maxpoints.co.

 

1. PERSONAL DATA AND NON-PERSONAL DATA
 

a. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), as well as any other non-public information about you that is associated with or linked to any of the foregoing data.  “Personal Data” may also be referred to as “Personal Information” and those terms may be used interchangeably for the purpose of this policy description and may include information as defined by Maryland Personal Information Protection Act.

b. “Non-Personal Data” means data that is not associated with or linked to your Personal Data; Non-Personal Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Non-Personal Data, as described below.

 

2. WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW DO WE USE IT?

a. What data is collected. We collect Personal Data that you voluntarily provide us, for example, when you create an Account, register for our newsletter and/or make a purchase of our services, we may require your name, email, contact information, billing address, credit card information and/or other information you may provide us. We also collect information about you from various sources, including from your in-store purchases, if available. We also may collect information about you that we receive from other sources (like public records), to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.

 

b. Use of Personal Data.
We will use your Personal Data to:
• Make the Site available to you;
• Process and fulfill service requests made by you; 
• Enhance the Site;
• Respond to your requests or to manage Accounts;
• Monitor the security of the Site; and/or
• Provide you with promotional communications.

 

3. DISCLOSURE OF PERSONAL INFORMATION
 

We disclose Your Personal Data as described below and as described elsewhere in this Privacy Policy.

a. Third-Party Service Provides. We will share your Personal Data with third parties, such as vendors and service providers who provide assistance with billing, payment processing, fraud protection, credit risk reduction, marketing, data analytics support and with sites that are integral in assisting you in completion of the services you request from MAX POINTS LLC.

 

b. Compliance with laws and for other legitimate business purposes.

We will share your Personal Data when we believe disclosure is necessary or required by law, regulation, to protect users, the integrity of the Site and to defend or exercise our legal rights. We may also disclose your Personal Data when it may be necessary for other legitimate and lawful purposes as reasonably determined by us.

c. Affiliates.

We may share some or all of your Personal Data with our subsidiaries, joint ventures, or other company’s under a common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.

d. Corporate restructuring.

We may share some or all of your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our Company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.

4. NON-PERSONAL DATA WE COLLECT

a. Information Collected by Our Servers. To make our Site more useful to you, our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, domain name, and/or a date/time stamp for your visit.

b. Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Site, track users’ movements around the Site, gather demographic information about our user base as a whole, and better tailor our Site to our users’ needs. For example, some of the information may be collected so that when you visit the Site again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests and in accordance with the services you request from MAX POINTS LLC. Except as noted in this Privacy Policy, we do not link this automatically-collected data to Personal Data.

c. Cookies. Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive user experience. This type of information is collected to make our Site more useful to you and to tailor the experience with us to meet your special interests and needs.

d. Pixel Tags. In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to users. We do not tie the information gathered by Pixel Tags to Personal Data.

e. Flash LSOs. When we post videos, third parties may use local shared objects, known as “Flash Cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies. To learn how to manage privacy and storage settings for Flash Cookies, click here: https://www.adobe.com/devnet/actionscript/documentation.html.

f. Google Analytics. We may use Google Analytics to help analyze how users use the Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use the information we get from Google Analytics only to improve our Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your Personal Data. Although Google Analytics plants a persistent Cookie on Your web browser to identify you as a unique user the next time you visit the Site and use Services, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Site is governed by the Google Analytics’ Terms of Use and Privacy Policy.

5. YOUR U.K. PRIVACY RIGHTS

Users from the U.K. have the right to ask us to amend or limit the processing of their Personal Data, (as defined by U.K. law) and in particular not to process their Personal Data for marketing purposes. We will inform you (before collecting your personal data) if we intend to use your Personal Data for such purposes or if we intend to disclose your Personal Data to any third party for such purposes. You can exercise your rights to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by contacting us at: max@maxpoints.co. 

The U.K. Data Protection Act 1998 ("the DPA 1998") gives users from the U.K. the right to access information held about you. Your right of access can be exercised in accordance with the DPA 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

6. INTERNATIONAL TRANSFERS OF INFORMATION

Information, including information collected in the European Economic Area ("EEA") may be transferred, stored and processed by us and our services providers in the United States and other countries whose data protection laws may be different than the laws of your country. We will protect your Personal Data in accordance with this Privacy Policy wherever it is processed and take appropriate steps to protect the information in accordance with applicable laws.

If you live in the EEA, or a similar international area, you may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws. If you would like to exercise any of the below rights, please contact max@maxpoints.co so that we may consider your request in accordance with applicable law:

• Right not to provide or withdraw consent: You have the right not to provide or withdraw your consent at any time.
• Right of access: You may have the right to access the Personal Data that you provided us.
• Right of erasure: You may have the right to the erasure of Personal Data that we hold about you.
• Right to object to processing: You may have the right to request that we stop processing your Personal Data and/or to stop sending you marketing communications.
• Right to rectification: You may have the right to require us to correct any of your Personal Data.

7. PRIVACY RIGHTS AND DATA PROTECTION

a. General. You may modify the information you have provided to us at any time through your Account. You can also opt-out of receiving marketing communications, deactivate, or delete your Account at any time.

8. INFORMATION SECURITY AND CONFIDENTIALITY

We maintain (and require our subcontractors and service providers to maintain) appropriate organizational and technical measures designed to protect the security and confidentiality of any information we process within the confines of our legal abilities to do so. However, no organizational or technical measures are 100% secure so you should take care when disclosing information online and act reasonably to protect yourself online.

9. UPDATES

From time to time, this Privacy Policy will be updated in whole or in part, at which time the new date will be reflected above in the “Last Revised” section. The updated Privacy Policy will immediately replace and supersede any prior Agreements, unless otherwise noted. Accordingly, if you use the Site after an update is published, then you will unconditionally agree to be bound by the updated terms and policies.

10. UNSUBSCRIBE

You will have an opportunity to unsubscribe to any emails or mailings by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you. Even if you are removed from any such list, if you use the services provided through the Site, you will continue to receive email correspondence from us related to the services. Any opt-out by you is not deemed valid until processed by us. It is your obligation to verify that you have been opted-out. We will not be liable for problems with the opt-out procedures. Please note that any request to be removed from such mailing lists may take up to one (1) week to become effective. Even if you are removed from any such list, if you order online, we will send you an email confirming your order and may need to contact you by phone, email, or regular mail if we have questions about your order.

If you register for an Account on the Site, you may review and update your account information by logging in to your account with your username and password at Login.MaxPoints.co or by contacting customer service at max@maxpoints.co.

11. THIRD PARTY WEBSITES

You may have found this Site through a Link located on a third-party website operated by another company or you may choose to click on a link on this Site to websites operated by third parties. For example, we may at times include links to various social media platforms on this Site, but know that if you interact with these social media tools through this Site, then your experience on those social media sites will be governed by the privacy and other policies of those sites and the privacy settings you have chosen on those sites will determine the degree to which your information is made public. In short, please be advised that the practices described in this Privacy Policy do not apply to information gathered through any website operated by other companies. We encourage you to read the privacy policies of each and every website that you visit to understand how they collect, use, secure, and share your information. Further, we encourage you to choose your privacy settings on those websites accordingly.

12. CONTACT INFORMATION

If you have any questions about this Privacy Policy please contact us at max@maxpoints.co. For customer service regarding an order please write, or e-mail us at:

Customer Service Requests
MAX POINTS LLC

Re: Privacy Rights

1684 East Gude Drive
Rockville, MD 20850
max@maxpoints.co

This privacy statement was last revised on May 28, 2018.