Expert Redemption Assistance Process
Submit Your Request
- Tell us where you want to go, how many points/miles you have, and date flexibility.
- Date flexibility and advance booking is necessary or you will have very few options.
- Pay the nonrefundable $35 initial search fee so that we can see if there is seat availability.
Review Flight Options
- Our experts search on your behalf.
- Receive your choices in less than two business days or receive notification that no seats are available.
- If seats are available, select your preferred flights.
You Book Your Flight
- Pay $90 per passenger to receive your exact booking instructions.
- Sign in to the recommended frequent flyer programs, transfer points if necessary, and you ticket your flights.